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Salesforce Platform Manager and Administrator
JN -112018-49260

Quest Group is a specialized Salesforce Staffing Firm, headquartered in Atlanta, GA. We share a passion for improving the world by connecting Salesforce professionals with meaningful Salesforce opportunities. This means we are passionate about partnering with you to enhance your Salesforce career and opportunities, at all levels. To do so, we partner with reputable companies nationwide to present you with contract, contract-to-hire, and permanent employment opportunities. One of these opportunities is described below:

This role is a great opportunity to work with a driven, high-performing team in a fast-paced organization that values results more than bureaucracy. If this sounds like the kind of place you want to be, we want to hear from you!

Please note that this role has changed to a 6-month contract role with possible extension.

Job Description

This includes but is not limited to:

  • Eliminating technical bloat and cleansing data
  • Determining whether to configure, customize, purchase, or integrate capabilities into the future state Salesforce instance
  • Optimizing and extending Sales Cloud and Service Cloud applications to facilitate process and reporting needs
  • Designing advanced reports, dashboards, and business process automation

Responsibilities / OUTCOMES EXPECTED

  • Primary responsibilities in Salesforce include but are not limited to:
    • Architectural Decisions and Product Management
    • Executing on the day-to-day configuration
    • Reporting
    • Support
    • Maintenance and improvements
  • Work closely with functional leaders and subject matter experts to identify, develop and deploy new business processes
  • Update, monitor, and look for opportunities to improve business processes and existing analytical tools needed to achieve successful business results
  • Serve as a key participant in special projects as assigned 

Qualifications / Requirements

  • Certification or equivalent experience is required (minimum of 3-5 years working as a Salesforce administrator)
  • Specialization in design and building of CRM and custom solutions for small to mid-size business
  • Proficiency in Salesforce architecture, data migration, analysis and implementation of solutions using standard tools
  • Technical skills in the following areas: CRM applications, business processes, Modules, configuration, customization, and data migration
  • Experience in Financial Services industry preferred

Competencies required

  • Strong root problem-solving skills
  • Superb communication skills, with an emphasis on actively listening and understanding the needs of end users
  • Strong technical capabilities
  • Ability to manage multiple priorities simultaneously and to communicate with management and peers
  • Ability to keep projects moving forward on time and on budget
  • Detail oriented
  • Focus on driving continuous improvement

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